FAQ

Frequently Asked Questions 

Question:
If I decide to burn my decorative candle, what can I do with the leftover wax?
Answer:
You can discard the wax according to local disposal requirements or if you have a scented wax you can use the leftover wax in a wax melter to make the scent last a little longer! 

Question:
Why are there some differences or discrepancies between candles?
Answer:
All of our candles are hand-poured and hand-crafted. 
We are also using an all natural soy wax which does have a tendency to frost.  Since the pieces are created by hand and not by machine, there will be some slight variations in colour, weight, look etc - which we think makes each piece a little more unique and special! 

Question:
Will my candle scent fill my room?
Answer:
Though we do recommend that our candles be decor, how much a scent fills a room depends on a few factors. For all candles, the "hot throw" or the way in which the fragrance fills a room when burned depends on your space size and the candle size. For example, for smaller spaces (like a bathroom), a smaller scented candle would fill the room well! However, if you light a smaller candle in a large kitchen or living room it will not fill the entire room. You can always light more than one candle at once. 

Question: 
What are the candles made of?
Answer:
Great question! In order to get the sculpturesque look of our candles, we use an all natural soy blend. We use locally sourced dye and fragrance oils.

Question: 
Can I get a custom colour or scent in the product styles?
Answer:
Yes, of course, you can! For an additional fee, we can make your candles a little bit more customized to your needs. You can choose "custom" and pick from the list of colours and scents listed. Custom items will take a little longer than our already stocked items. Just send us a quick email about what you're looking for if it is not listed on our website and we will do our best to meet your needs.

Question: 
Can I request a candle be scentless and dye-less?
Answer:
Yes! You can request scentless and your candle to be made dye free when you choose our custom option. Just write in your notes that you prefer unscented and dye-less or any combination of the sort. 

 

Please feel free to contact us at dotnenca@gmail.com if you have any other questions.